Privacy Policy
Last Updated: August 31, 2025
RKS DOT COM ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software application, MyBizSites (https://www.mybizsites.com), MyBizTool (https://www.mybiztool.com) and SocialSmart (coming soon) (the "Application"), and our website https://www.rks.com.my.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
1. Information We Collect
We may collect information about you in a variety of ways.
Personal Data
Personally identifiable information you voluntarily provide to us when registering for the Application, such as:
- Name and Email Address
- Company Name
- Billing Information
- Any other information you choose to provide.
Social Media Data
With your explicit authorization, we connect to third-party social networking services (such as LinkedIn, Facebook, WhatsApp, etc.) as part of the Application's functionality. For this purpose, we use official APIs provided by these services.
From these services, we may collect and process data you have made available on your profiles, including but not limited to:
- For LinkedIn Pages: When you connect your LinkedIn account via the LinkedIn Pages Data Portability API, we may access and process data related to your LinkedIn Pages, including page profile information, post content, engagement metrics (likes, comments, shares), follower data, and messages. We only access data you explicitly grant us permission to.
- Page Insights and Analytics Data
- Messages and interactions from your connected business accounts.
We do not store your login credentials for these third-party services. The connection is managed securely using OAuth tokens.
Automatically Collected Data
We automatically collect certain information when you visit our website or use our Application, such as your IP address, browser type, device information, and usage patterns.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:
- Create and manage your account.
- Provide the core functionality of the SocialSmart application, including aggregating your social media data into a unified dashboard.
- Generate analytics and insights about your social media performance.
- Enable cross-platform posting and communication.
- Process your transactions and send you related invoices.
- Send you administrative communications, such as security alerts and account management messages.
- Respond to your customer service requests.
3. Disclosure of Your Information
We do not sell, trade, or rent your Personal Data to third parties. We may share information we have collected about you in certain situations:
- Service Providers: We may share your information with third-party vendors who perform services for us (e.g., cloud hosting, payment processing, data analysis).
- Legal Obligations: We may disclose your information where required to do so by law or if we believe that such action is necessary to comply with the law or protect our rights.
- Business Transfers: In the event of a merger or acquisition, your information may be transferred to the new owners.
4. Data Retention and Security
We will retain your information only for as long as is necessary for the purposes set out in this policy. We implement industry-standard security measures designed to protect your personal information, including encryption and secure server infrastructure. However, no electronic transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Data Rights
Depending on your location, you may have the right to:
- Access and receive a copy of the personal data we hold about you.
- Rectify or update your personal data.
- Request the deletion of your personal data.
- Object to or restrict the processing of your data.
- Withdraw your consent for data processing at any time. You can do this by disconnecting your social media integrations within the Application or by deleting your account.
To exercise any of these rights, please contact us at info@rks.com.my
6. Third-Party APIs and Services
Our Application integrates with third-party services like LinkedIn. Your use of these services within our Application is governed by their respective Privacy Policies and Terms of Service. We encourage you to review the privacy policies of the third-party services you connect to:
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
8. Contact Us
If you have any questions or comments about this Privacy Policy, please contact us at:41, Jalan Kinta, Lim Garden,30100 Ipoh Perak Malaysia
RKS DOT COM
[Your Company Physical Address, if available]
Email: info@rks.com.my
Website: https://www.rks.com.my/contact